8-Bit Hits, LLC Cancellation Policy

We understand that sometimes plans change, and you may need to cancel an order. Below is our cancellation policy to ensure a smooth process for all customers.

1. Order Cancellation Policy

Orders can be canceled under the following conditions:

• Before Order Processing: You may cancel your order; however, all canceled orders are subject to a 6% cancellation fee due to the non-refundable payment processing fee we incur when the initial transaction is made. To cancel, please email support@8bithits.com as soon as possible with your order number.

• After Processing/Shipped Orders: Once an order has been processed or shipped, it cannot be canceled. If your order has already shipped, please refer to our Return & Refund Policy.
  

2. Refunds for Canceled Orders

• If your order is eligible for cancellation, a refund will be issued to the original payment method, minus the 6% cancellation fee.

• Refunds typically take 3-5 business days to process but may vary depending on your payment provider.

  
  
  

3. Contact Us

If you need assistance with canceling an order or have any questions regarding our policy, please contact us at:

Email: support@8bithits.com
We will do our best to assist you in a timely manner.

By placing an order with 8-Bit Hits, LLC, you agree to the terms outlined in this Cancellation Policy. Thank you for your support!